A breaker keeps tripping. Do I keep resetting it?expand_more
Reset it once. If it holds, you had a transient overload and it can wait for a scheduled visit. If it trips immediately again, stop, leave it off and call somebody. The breaker is doing precisely the job it exists to do, and repeatedly forcing it back on is how a fault that was contained becomes a fire. Note which rooms went dark, because that tells the electrician which circuit to start on.
I can smell burning but I cannot find where it is coming from.expand_more
Treat that as urgent. Scorched insulation and overheating plastic have a distinctive sharp smell, and in an old house the source is often in a wall or ceiling void well away from where you notice it. If you can identify the circuit, switch it off at the panel. If you cannot, and the smell is strong or getting stronger, switch off the main and get an electrician out. If you see smoke or flame, that is a call to the fire service first.
The lights dim and brighten when appliances start up. Is that dangerous?expand_more
A momentary dip when a large motor starts is normal. Lights across the whole house rising and falling together, or getting noticeably brighter in some rooms while others go dim, is a different matter and points at a neutral or service problem. That can put damaging voltage across electronics, so it is worth an out-of-hours call rather than waiting for the weekend.
A branch has come down on the wires to my house. Who do I call?expand_more
The utility first, always, and stay well away from anything on the ground. Once they have made the area safe you will find out whether the damage is on their side or yours. The mast, weatherhead and attachment point on the building are the property owner's to repair, and that repair needs a licensed electrical contractor and an inspection before power comes back.
Will an emergency electrician finish the repair the same night?expand_more
Sometimes, if it is a device, a breaker or a connection they can reach. Frequently not, because the honest job at that hour is to find the fault, isolate the affected circuit and leave the rest of the house safely running. Getting the permanent repair right usually means daylight, materials and access that nobody has at midnight. Ask for what they did and what remains outstanding in writing before they leave.
Does emergency work still need a permit and an inspection?expand_more
Yes. Being urgent changes the sequence, not the requirement, and the permit and inspection are how you can demonstrate later that the work was done properly. A contractor who suggests skipping it is handing you an undocumented alteration in a house you will one day sell, and buyers' inspectors in this city are not shy about asking.
What does using this service cost me?expand_more
Nothing whatsoever. Sending us the details is free, being put in touch with electricians is free, and there is no fee to us if you hire one of them. The only money you spend goes to the contractor you choose, for the work they carry out at your house.
How many electricians should I expect to hear from?expand_more
Two to four, matched to the urgency of what you have described and to whether they genuinely cover your neighbourhood at the hour you need them. A person does the matching. Your details are never resold, never published and never added to a list.